10 Practices for Managing Cybersecurity Risks as a CIO
CIO Grid

10 Practices for Managing Cybersecurity Risks as a CIO
Navigating the complex landscape of cybersecurity requires more than just technical know-how; it demands a strategy enriched by expert insights. This article delves into proven practices for managing cybersecurity risks, offering guidance from seasoned professionals in the field. Discover actionable steps that can fortify any organization's defenses against the ever-evolving cyber threats.
- Regular Employee Training on Cybersecurity
- Proactive, Risk-Based Approach to Cybersecurity
- Zero Trust Model with Multi-Factor Authentication
- Implementing a Zero Trust Security Model
- Layered Approach with Tabletop Exercises
- Teaching Employees to Avoid Cyber Threats
- Building a Culture of Security Awareness
- Zero-Trust Security Policy with MFA and RBAC
- Layered Approach with Phishing Simulations
- Comprehensive Approach with Employee Training
Regular Employee Training on Cybersecurity
One of the best ways we manage cybersecurity risks at Parachute is through regular employee training. Cyber threats constantly change, and phishing remains one of the biggest dangers. A well-crafted email can trick even a cautious employee into clicking a malicious link. To prevent this, we run simulated phishing tests and hands-on security awareness sessions. I've seen firsthand how employees who once fell for phishing emails become more cautious and proactive after training. Educating staff isn't just about avoiding mistakes; it builds a culture where security is part of daily operations.
We also take password security seriously. Weak passwords are one of the most common causes of data breaches. We require employees to use complex, unique passwords and enable multi-factor authentication on all accounts. I remember a situation where a client's weak password led to an account compromise. Since then, we've stressed the importance of using password managers and security features like iOS's Security Recommendations. Simple habits, like avoiding password reuse and checking for breaches, make a big difference in keeping data safe.
Vendor security is another priority. Many businesses work with third-party providers, but not all vendors follow strict security protocols. We carefully assess our vendors to ensure they don't introduce unnecessary risks. In one case, we helped a client discover that a software vendor wasn't applying critical updates, leaving their system vulnerable. A thorough security review helped them switch to a provider that met their compliance needs. Managing vendor risks isn't just a checkbox—it's an ongoing process that helps prevent security gaps before they turn into real threats.

Proactive, Risk-Based Approach to Cybersecurity
I take a proactive, risk-based approach to managing cybersecurity risks in my organization. Instead of waiting for threats to happen, I focus on identifying vulnerabilities early, strengthening defenses, and ensuring that security measures align with both business needs and industry standards.
One specific practice I've implemented is continuous security awareness training. I've learned that no matter how strong our security tools are, human error is still one of the biggest risks.
Attackers often target employees through phishing, social engineering, and weak passwords, so I make sure security is not just an IT responsibility, but a company-wide effort.
To tackle this, I've put in place:
1. Regular Security Awareness Training: I conduct engaging, easy-to-understand sessions to educate employees on real-world threats.
2. Phishing Simulations: I run simulated phishing attacks to test and train employees, helping them recognize suspicious emails before they fall for an actual scam.
3. Clear Security Policies & Guidelines: I've created simple, practical security guidelines that employees can follow without confusion.
4. Multi-Factor Authentication (MFA) & Strong Password Policies: I ensure that login security is taken seriously, reducing the risk of credential theft.
5. Incident Response Drills: I run security exercises to make sure teams know exactly what to do in case of a cyber incident.
I create a culture where cybersecurity becomes second nature through making security education an ongoing process rather than a one-time event.
Employees are more aware, more cautious, and more equipped to handle security threats, making the entire organization stronger against cyber risks

Zero Trust Model with Multi-Factor Authentication
I tend to prefer the more drastic end of the scale when it comes to security. I go for the Zero Trust Model where you never trust anything by default, you always verify.
We achieved this through Multi Factor Authentication everywhere - Logins, Code Repos and VPN.
This may seem drastic, but this approach has served me well as it's extremely hard to attack against.

Implementing a Zero Trust Security Model
Managing cybersecurity risks within an organization requires a multi-layered approach that balances proactive measures with continuous monitoring and employee engagement. One of the most effective methods we've adopted is implementing a **Zero Trust Security Model**. This model operates on the principle of "never trust, always verify," ensuring that every user, device, and application must be authenticated and authorized, regardless of whether they're inside or outside the network perimeter. By segmenting networks and enforcing strict access controls, we minimize the risk of lateral movement within our systems if a breach occurs.
A specific practice we've implemented under this model is **Multi-Factor Authentication (MFA)** across all critical systems and applications. While passwords are still a common method of securing access, they are often vulnerable to phishing attacks and data breaches. MFA adds an additional layer of security by requiring users to verify their identity through multiple means-such as a password, a mobile device authentication app, or biometric data like fingerprints. This significantly reduces the likelihood of unauthorized access, even if login credentials are compromised.
Beyond technical safeguards, we recognize that human error is often a major factor in security breaches. To mitigate this, we've invested in **ongoing cybersecurity training and awareness programs** for all employees. Regular workshops, phishing simulations, and updates on emerging threats help our staff remain vigilant and capable of recognizing potential risks. By fostering a culture of security awareness, we ensure that everyone in the organization understands their role in protecting sensitive data and maintaining robust cybersecurity practices.
Lastly, we've adopted **continuous monitoring and incident response protocols**. Using advanced threat detection tools, we can identify suspicious activity in real-time and respond swiftly to potential threats. Regular audits, penetration testing, and system updates further strengthen our defense mechanisms. This comprehensive approach ensures that we're not only prepared to prevent cyberattacks but also equipped to respond effectively if an incident occurs.

Layered Approach with Tabletop Exercises
We take a layered approach that combines continuous network monitoring, robust threat detection, and thorough employee awareness training.
One practice we've found especially effective is regularly conducting tabletop exercises where we simulate various cyber incidents. These simulations require our team to collaborate in real time, helping us refine our response strategies and identify potential vulnerabilities.
By rehearsing and adjusting on a routine basis, we maintain a proactive stance against emerging threats, ensuring our organization and clients stay protected.
We also hold periodic reviews to ensure our processes and staff are fully aligned with best-practice guidelines, further strengthening our resilience in an ever-evolving threat landscape.

Teaching Employees to Avoid Cyber Threats
Most breaches happen because someone was tricked. Now my organization literally teaches people how to not get tricked, but of course this knowledge is paramount in keeping ourselves safe.
We practice what we preach, and ensure we apply our cybersecurity awareness knowledge to avoid threats such as malicious links, phishing emails, social engineering scams, etc.

Building a Culture of Security Awareness
One of the most important pillars of cybersecurity risk management is building a culture of security awareness. While technical defenses are essential, human error remains one of the primary vulnerabilities in any organization. To address this, we have implemented a structured cybersecurity training program that goes beyond compliance requirements and actively strengthens our organization's resilience against cyber threats.
One specific practice that has been highly effective is continuous phishing simulation testing. Employees receive simulated phishing emails that closely mimic real-world attack techniques, allowing us to assess their ability to recognize and respond to potential threats. Those who engage with these emails undergo targeted training to reinforce best practices, ensuring they develop the necessary vigilance to identify phishing attempts in real scenarios. This approach not only enhances individual cybersecurity awareness but also provides valuable data to refine our overall security policies.
Beyond phishing simulations, we take a proactive approach to security education by integrating cybersecurity training into daily workflows. Instead of relying on annual training sessions, we provide ongoing, adaptive learning through microlearning modules, real-time security alerts, and interactive workshops tailored to different roles. This continuous reinforcement helps employees internalize security best practices, making cybersecurity a shared responsibility across the organization rather than an isolated IT function.

Zero-Trust Security Policy with MFA and RBAC
Cybersecurity is a big priority for us here at Freight Right Global Logistics, where sensitive shipping, as well as client information, is involved. One of the most effective measures we've established is a zero-trust security policy, where no user or system is ever automatically trusted as being on the same network as us.
This included one major shift where we enforced MFA and RBAC on all systems. Previously, an overabundance of employees had access to data that would be unnecessary for their jobs, and that made us more vulnerable. Today, only data related to an employee's job is accessible. For instance, our operations team cannot see financial records and our finance team does not have access to shipment tracking information. After implementing this, we experienced a 40% decrease in unauthorized access attempts and overall fewer security issues.
We also conduct regular phishing awareness training because, honestly, the number one cybersecurity threat we have is human error. It only takes one phishing email for an entire system to be compromised, so we ensure our team knows what to look out for. Cybersecurity isn't about firewalls and software; it's about fostering a security-first mentality throughout the company.

Layered Approach with Phishing Simulations
In my experience, a layered approach to cyber risk management is most effective. I think you need to combine technical controls with policies, employee training, and ongoing monitoring. My preferred method is a continuous cycle of risk identification, assessment, mitigation, and monitoring. This means regularly identifying potential threats, understanding the impact, implementing controls to reduce the risk, and monitoring the effectiveness of those controls. One of the practices I use is regular "phishing simulations." We send simulated phishing emails to employees to test their ability to identify and report suspicious emails. This isn't about tricking people; it's about education. After the simulation, we provide training to those who clicked on the link or provided information, explain the red flags they missed, and reinforce best practices for handling suspicious emails. I've found this to be very effective in raising awareness and strengthening our first line of defense - our employees. It's a proactive way to identify vulnerabilities and empower everyone to play a part in protecting the organization from cyber threats.
Comprehensive Approach with Employee Training
Managing cybersecurity risks is a top priority at Zapiy.com, and over time, we've developed a comprehensive approach to ensure the safety of our systems and data. One of the most important practices we've implemented is regular employee training on cybersecurity awareness.
While we use a range of technical tools-such as firewalls, encryption, and multi-factor authentication-nothing is more effective than empowering our team to recognize potential threats, like phishing scams or weak password habits. We conduct quarterly training sessions to refresh our team's knowledge on the latest cybersecurity threats and best practices. This helps create a culture of vigilance, ensuring that cybersecurity isn't just an IT responsibility but a shared commitment across the entire organization.
The result has been a noticeable reduction in security incidents, with employees feeling more confident and proactive when it comes to safeguarding sensitive information. By combining awareness with technical safeguards, we've found that cybersecurity risks are much easier to manage and mitigate.